Garmin Aviation Support Earns 13th Straight AIN Honor
Here at Garmin, we take great pride in customer service, striving for excellence in all facets. We know how important avionics are to any aircraft, as well as it’s pilot, and ultimately how any potential issue could affect airworthiness. Today, for the 13th straight year, we are excited to announce we’ve received AIN’s top award for avionics product support!
AIN’s annual survey polls customers on what kind of support they are receiving from each manufacturer. They are asked to rate, on a scale from 1 to 10 the quality of service they have received in the previous 12 months. The categories include: parts availability cost of parts, AOG response, warranty fulfillment, technical manuals (ease of use, formats and timeliness of updating), technical reps and overall product reliability. These figures are then averaged to come to award the overall standings, where this year we garnered an 8.2 out of 10!
So whether it’s supporting our latest avionics, our most popular legacy products, or educating through our world-class aviation training team, we are always looking for the best way to serve you – our customers. As always, our product support and training teams are here to help, so should you have any questions don’t hesitate to contact them at aviation.support@garmin.com. We look forward to providing another award-winning year of product support! To see the full AIN Avionics Product Support survey results, click here. Follow us on Facebook, Twitter and Instagram for the latest product announcements, news and stories and be sure to tag all your aviation adventures using #flygarmin.
The post Garmin Aviation Support Earns 13th Straight AIN Honor appeared first on Garmin Blog.
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