Garmin Chicago Store: Focused on customer service
At the Garmin Chicago Store, we strive to deliver the ultimate in customer service. Around here, we like to call it “acquiring the extra satellite” – and we're always thrilled to hear stories from our customers about their experience in our store. Here's what Thomas, a recent customer, said when he wrote in about his visit to the store:
“The sales person listened to my requirements and led me to the appropriate unit as well as explaining how to make it do what I wanted. In addition, he alerted me to the one-on-one tutorial for which I have already made an appointment. I hope the device works as well as he does.”
Not only can our staff help find you the perfect GPS device, but we can also troubleshoot and service your unit. One of our product experts, Gary, "acquired an extra satellite" when troubleshooting with Edwin, a customer who later wrote in to say:
“Since I am somewhat disabled, Gary was kind enough to actually carry my radar unit from my car into the store. He then quickly analyzed the problem, took charge of the unit and arranged for it to be sent to your headquarters for repair or replacement. Thanks to people like Gary and the high quality of your products, I am now a Garmin customer for life.”
Thank you to both Thomas and Edwin for sharing your stories! Visit garmin.com/retail to learn more about the great products and services offered at the Garmin Chicago Store.
The post Garmin Chicago Store: Focused on customer service appeared first on Garmin Blog.
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